HERE TO HELP / SUPPORT
A question?
A little trouble?
If something gets in the way of your play, let us know.
We’ll take a look at what happened.
We usually reply within 2–3 business days.
01 / CHOOSE YOUR GAME
Which game is it about?
Choose a game to open an email with its name and a few helpful prompts.
02 / A FEW HELPFUL DETAILS
Help us understand
what happened.
A short description is enough.
Tell us where you ran into the problem.
Your setup
Device model, iOS or Android version, and app version
The moment it happened
Which screen you were on, what you did, and what went wrong
A picture, if you have one
A screenshot or short video can help us understand the situation.
Game support
Bug reports, questions, and feedback
hello@letpang.comBusiness & collaboration
Tell us what you’d like to make together
biz@letpang.com03 / QUICK ANSWERS
A few things you might wonder
Where can I download the games?
Visit our games and choose the App Store or Google Play button.
When will I hear back?
We usually reply within 2–3 business days. Including the issue and your device details helps us investigate.
Can I send feedback instead of a bug report?
Of course. Tell us what you enjoyed, what could be better, or what you’d love to see next.